Send money quickly
and conveniently
to anyone with MoneyPak

Send money quickly
and conveniently
to anyone with MoneyPak

Deposit Money

Service fee and limits apply. Must be 18 or older to use this product.

Add cash to any eligible prepaid cards.

For a $5.95 flat fee you can add $20 - $500 in cash at 70,000+ retailers nationwide.​

MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus 200+ prepaid debit card brands.

How it works

MoneyPak Step 1  Buy a MoneyPak at thousands of retailers nationwide

MoneyPak Step 2  1st time users will enter a secure MoneyPak number

MoneyPak Step 3  Funds will be deposited to your card instantly

There are so many ways to use MoneyPak

Payback an IOU
Send your pay
Give a gift
Deposit to your own card
Tackle an unexpected expense

How does MoneyPak work?

MoneyPak works by letting you buy a card with cash at a retailer, then using a code from that card online to deposit funds onto an eligible prepaid debit card or bank account for a flat fee (around $5.95), allowing people to send cash to reload cards without needing bank accounts or checks. You purchase a MoneyPak for $20-$500 in cash, scratch off a secret number, create a secure login at MoneyPak.com, and enter the number and card details to complete the transfer, with funds often available instantly on prepaid cards or within a few days for bank cards.

How to Use a MoneyPak

Purchase: Buy a MoneyPak card with $20 to $500 in cash at participating retailers (like 7-Eleven, CVS, Dollar General).

Scratch & Reveal: Scratch off the silver strip on the back to reveal the MoneyPak number.

Go Online: Visit new-moneypak.com and create a secure account if you're a first-time user, providing personal info for verification.

Enter Details: Log in, enter the MoneyPak number, and provide the card number of the eligible prepaid or bank debit card you want to load.
Confirm: Follow the prompts to verify your phone and complete the deposit.

Key Things to Know

Cost: 
A flat fee (usually $5.95) for loading $20-$500.

Eligibility: 
Works with many prepaid debit cards (like Walmart MoneyCard) and some bank debit cards; the card must be personalized (have your name on it).

Security: 
Treat the MoneyPak number like cash; scammers often demand it, but legitimate companies and the government will never ask for it.

Not for Purchases: 
You can't use MoneyPak directly to buy things online; it's only for loading funds onto other cards.

What cards are eligible for MoneyPak?

MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ prepaid debit card brands.

Frequently Asked Questions

How it works

MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S.

Just purchase a MoneyPak at a participating store near you and create a secure login at new-moneypak.com to add money to a card. You can send $20-$500 for a flat fee of $5.95. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name.

Having trouble using a MoneyPak? See our Troubleshooting Tips for help.

I’m having issues using my MoneyPak. What can I do?

 

Run through these steps to troubleshoot the most common problems:

  • Double check that you entered the MoneyPak and card account numbers correctly.
  • Verify that the card being used has been activated. If you are not sure that your card is activated, check with the bank that issued your card.
  • If loading funds to a prepaid card, make sure the card is personalized with the cardholder’s name.
  • Make sure the deposit limits for MoneyPak have not been exceeded.
  • Check that the load or deposit limits for your prepaid or bank debit card have not been exceeded. To do this, check with the bank that issued your card.
  • If you were prompted to upload a photo ID, check that you received confirmation that your photo ID was accepted. If you’ve been prompted to upload photo ID, but haven’t done it yet, you can find more information on the process here.
  • If you scratched off any of the numbers on the back of the MoneyPak, complete our help form and we will do our best to assist you with your issue.
  • Was the MoneyPak purchased and funded? Confirm that you have a receipt. If you have a receipt and still can’t load the MoneyPak, complete our help form and we will do our best to assist you with your issue.
  • If you received an error message and aren’t sure what to do, read through our “Common Error Messages” section for extra help.

Send money:
Send up to $500 in cash to any eligible prepaid or bank debit card for a flat fee of $5.95. MoneyPaks are available at over 50,000 participating stores nationwide — many open 24 hours, 7 days a week.

Receive money:
When you need someone to send you money, ask them to buy a MoneyPak and give you the MoneyPak number. Once you have the number, log in to new-moneypak.com and deposit the funds to your eligible prepaid card or bank debit card.

Reload your own card:
Need to reload but left your prepaid or bank debit card at home? You can still pick up a MoneyPak and load money to your eligible prepaid or bank debit card using your secure login at new-moneypak.com.

Fund online accounts:
A MoneyPak can also be used to fund select online accounts, such as TVG and TwinSpires. To add funds, log in to the online account and follow the instructions in the account’s “Add Money” section.

Benefits of using a MoneyPak
  • Send up to $500 for a flat fee of $5.95
  • No paperwork required at the store
  • Money arrives in minutes, not days
  • Available online and at over 60,000 retail locations, many open 24 hours a day, 7 days a week

A MoneyPak only works with eligible, activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name.

  1. Buy a MoneyPak:
    You can find MoneyPaks at thousands of stores nationwide, usually on the prepaid or gift card display. Pick one up for a flat fee of $5.95 and load up to $500.
  2. Create a secure login:
    The first time you use a MoneyPak, you will need to go to card-moneypak.com to create a secure login. Enter the MoneyPak number from the back of the package on the first screen. To create a secure login, you will be asked to provide some personal information, including your Social Security Number and date of birth, and also to verify your mobile phone number by following the prompts.More info on creating a secure login
  3. Deposit money to a card:
    Enter the number of the prepaid or bank debit card where you would like to deposit the funds from the MoneyPak. The entire amount of your MoneyPak will be deposited to that card.
  4. Deposit money again:
    Once you have created a secure login on card-moneypak.com, you will only need to log in with your username and password the next time you use a MoneyPak. You can deposit funds to multiple cards using the same secure login, but each MoneyPak may only be used to deposit funds to one eligible card.

MoneyPak Create Account

To use a MoneyPak, you must create a secure login during an easy one-time registration on new-moneypak.com. To create a secure login, you must provide some personal information, including your Social Security Number and mobile phone number, and select a password.

Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package.

MoneyPak is accepted by most Visa®, Mastercard® and Discover® debit cards, plus 200+ prepaid debit card brands.

MoneyPak Reload Deposit Cash to Any card

MoneyPak verifies your identity by asking you to upload a photo ID. For this, you will need to take a clear photo if the front and back of your government issued ID. After that, follow the instructions on the website, and proceed until it says that your photo ID was successfully submitted.

3 EASY STEPS TO GET STARTED! Visit www.new-moneypak.com or call 1-888-971-7004
. Enter all info requested including personal info and card details. Start using upon successful activation.

MONEYPAK REFUND REQUEST. If your MoneyPak has not been used, you can submit a refund request by providing the information below. Refund checks typically arrive in the mail 1-2 weeks after your refund request is submitted. The MoneyPak purchase fee will not be refunded.

Buy a MoneyPak at 70,000+ retailers nationwide, including 7-Eleven®,CVS®, Dollar General®, Rite Aid®, Walgreens®, and more. Hand the MoneyPak to the cashier along with your $5.95 flat fee and the amount you'd like to add to the card (from $20-$500).

Important: Green Dot MoneyPaks take 1 hour to activate after your prepaid card purchase has been made. Repeated deposit attempts before the 1-hour MoneyPak activation period will cause your Greendot funds to be locked on your card for 24 hours.

  1. Buy a MoneyPak. Check that the prepaid or bank debit card to be used accepts MoneyPak.
  2. Create a secure login. First-time users will need to create a Secure Login on new-moneypak.com.​
  3. Complete the deposit. Enter the MoneyPak number and 16-digit prepaid or bank debit card number to add the funds.

To reload your Walmart MoneyCard with a MoneyPak, create a secure account on MoneyPak's website, follow the prompts to verify your mobile number, then enter your Walmart MoneyCard number.

Green Dot's suite of products include Green Dot MasterCard®, Visa® and Discover® branded prepaid debit cards, Green Dot credit cards, gift cards and the Green Dot MoneyPak®. What is the Green Dot MoneyPak? The MoneyPak is non-reloadable but can be use for multiple transactions.

The 14-digit code is hidden under a scratch-off strip on the back of the card. That may be the service's Achilles heel, since anyone gaining access to one of the codes can also get their hands on the money loaded on that card.

Buy a MoneyPak at thousands of retailers nationwide. 1st time users will create a secure login at new-moneypak.com. Use the secure MoneyPak number to add funds to any eligible card at new-moneypak.com.

Fees and limits You can put any amount of money into a MoneyPak ranging from $20 to $500. At Walmart, you can add up-to $1000. Each MoneyPak has its own convenience fee of $4.95. For security reasons, PayPal restricts the amount you can add through MoneyPaks to $4000 per month.

Requirements and conditions for using a MoneyPak

Funds can be deposited to any eligible, activated prepaid or bank debit card through new-moneypak.com. Prepaid cards must be personalized with cardholder's name. See if your card is eligible. Purchase fee is non-refundable.

Yes you can use MoneyPak without an account or registering simply by entering your MoneyPak number and card number where you would like your funds applied in the secure form on new-moneypak.com Guest Deposit page.

Watch the How to use MoneyPak without an account video for step by step instructions.

https://youtu.be/W_BSp7qVs4o

Q&A

If you need to speak to a live person at Green Dot MoneyPak customer service, dial 1-888-971-7004
. Follow the prompts to get in touch with a Green Dot MoneyPak customer service representative who can help you with various matters related to Green Dot MoneyPak, such as adding funds, checking balances, resolving account issue and online purchases.

You can reach out to MoneyPak customer support by dialing 1-888-971-7004
. Their dedicated team is available seven days a week 24 hours a day. Contact them during these hours to speak with a live representative who can assist you with any questions or concerns regarding MoneyPak services.

Green Dot MoneyPak offers the convenience of contacting customer service through a chat feature on their website. By visiting the Green Dot MoneyPak website and navigating to the "Contact Us" or "Chat With Us" section, you can access the chat option. Available 7 days a week from 5 am to 9 pm PST, MoneyPak live chat allows you to engage in real-time conversation with a representative who can assist you with your inquiries or concerns.

Buy a MoneyPak online here or at thousands of retailers nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, and more. After purchase, scratch off the secure MoneyPak number on the back of the package to get started.

Where to buy MoneyPak - MoneyPak Locations
Where to buy MoneyPak - MoneyPak Locations

Here are some steps for using a MoneyPak:
  1. Buy a MoneyPak here or from a participating retailer, such as 7-Eleven, CVS, Dollar General, Rite Aid, or Walgreens.
  2. Scratch off the MoneyPak number on the back of the package.
  3. Deposit MoneyPak to your card without registration at new-moneypak.com.
  4. Follow the instructions to add your card and make your deposit.
  5. To send MoneyPak, provide the MoneyPak pin to the recipient.

 

MoneyPaks are cards sold by Green Dot Corp. that can move cash from a retail counter onto an eligible prepaid debit card. They can also work with some bank accounts. 

MoneyPaks can be used to send $20–$500 for a $5.95 flat fee. After the first monthly fee, the $7.95 monthly fee is waived if you direct deposit $500 or more in the previous monthly period.
To use a MoneyPak, you must:
  • Be at least 18 years old
  • Be a citizen or a legal alien residing in the U.S. or Puerto Rico
  • Have a working email address
  • Consent to receive text messages
  • Share location information from your mobile device 
MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder's name.

To reload a card with a MoneyPak, you can:
  1. Buy a MoneyPak here or at a participating store
  2. Add your Green Dot card
  3. Follow the instructions to make your deposit
You can also load a Green Dot card with a MoneyPak by:
  1. Using a debit card to purchase a MoneyPak
  2. Calling customer service at 1-586-277-1372
  3. Selecting the "reload with MoneyPak" option
  4. Entering the PIN on the MoneyPak card 

MoneyPaks can add cash to any eligible prepaid or bank debit card. They are accepted by most Visa, Mastercard, and Discover debit cards, as well as over 200 prepaid debit cards. Prepaid cards must be embossed with the cardholder's name.

According to MoneyPak's help center, MoneyPak can now be used to add money to a PayPal account.

To add cash to PayPal, you can:
  1. Go to your Wallet in the PayPal app
  2. Select Add Cash
  3. Select the store you're in
  4. Get a barcode
  5. Show the barcode to the cashier at checkout 
You can also link a Green Dot bank account to PayPal by adding GreenDot as a debit card in your PayPal account. Once linked, you can use PayPal's Instant Transfer feature to move funds from your Green Dot account to your PayPal account.
MoneyPak can be added to any eligible prepaid or bank debit card. It is accepted by most Visa, Mastercard, and Discover debit cards, as well as more than 200 prepaid debit card brands.
How to Add Funds to PayPal with MoneyPak

To add funds from a MoneyPak to Cash App, you can try the following steps:
  1. Enter the secure MoneyPak number and PIN from the package
  2. Select "Add Funds to Account"
  3. Choose "Cash App" as the destination

You can also add funds to a MoneyPak online by following the instructions in the account's “Add Money” section.

Go to MoneyPak website. Funds Transfer: Select "Add Funds to Account."Choose "Cash App" as the destination. Enter your Cash App account details and the transfer amount.

Deposit MoneyPak to Cash App - Transfer Money From MoneyPak by Green Dot Card to Cash App

If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. Refund checks typically arrive in the mail 7 - 14 days after your refund request is submitted.
To request a refund for an unused MoneyPak, you can:
  1. Go to new-moneypak.com
  2. Fill out the MoneyPak refund request form
  3. Select Continue
  4. Send the form to MoneyPak customer service
  5. Check your email for a confirmation email
You may need to provide the following information:
  • MoneyPak number
  • Identification information, such as a government-issued photo ID
  • Receipt for the MoneyPak

Refund checks usually arrive in the mail 7–14 days after submitting a refund request. The purchase fee for MoneyPaks is not refundable.

Green Dot cannot issue a refund if funds have already been transferred, or if the MoneyPak is used.

MoneyPak by Green Dot is the quick and convenient way to send money to family and friends and reload any prepaid debit cards.

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